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Drones are subjected to wear and tear with time due to constant use, thus requiring regular repair so that the device works efficiently. Even expert technicians regard drones as a complex device, and hence its maintenance or repair work requires minute guidance. Though in case of emergency, some repairs can be done by oneself.

Some safety precautions before starting with the repair work

  • Read manufactures instructions clearly before starting with the work
  • Remove all batteries
  • Battery packs should be sufficiently cooled down before close inspection
  • Disconnect electronics from main power supply before woking
  • Use antistatic products while handling electronics
  • Keep first aid kit handy

You should not fly a damaged drone, instead should immediately send it for repair, as it’s dangerous to fly a damaged drone and also increases the chance of accidents. Depending on the manufacturer, one can take advantage of the reseller or retail store for repair.

DJI offers online as well as in-store repair services.

For online repair service under DJI the following are the steps to be followed:

SERVICE REQUEST: The first step is to request a service. This is done by describing the product issue and providing your contact information on the DJI Service Request and Inquiry tab.

SENDING THE PRODUCT: After the request, one will automatically receive the details for shipping the product.

REPAIR: It takes 5 to 7 business days approximately for the product to be repaired, after it reaches the DJI store. The repair process will start only after the payment is done.

RECEIVING THE PRODUCT: After the repair work is completed, the DJI service centre will send the product to your address.

FEATURED STORIES

Success Stories

“Excellent Work”

Pixel Vision was approached by a large listed company in May 2022 to carry out drone surveys compliant with the new IBM regulation. The mines in question were two large limestone mines of >1,000 hectares and >300 hectares respectively.

“fast quality”

A road survey using a drone was completed for a client named JK Cement Company who needed DSM and DEM contours as well as a geo-referenced orthophoto and RMSE report. Consequently, the final output comprises DSM, DEM, a geo-referenced Orthophoto in.jpeg format, as well as contours for both the DSM and DEM.

“highly recommended”

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